Consumers are reporting problems accessing the internet after the Federal Communications Commission (FCC) shut down internet service for several hours this week, leaving consumers to rely on text messaging services and email for much of the day.
According to Consumer Reports, nearly 20 percent of American households and 13 percent of adults report they are not able to get through to their wireless carrier to reach their cell phone provider.
While it’s hard to get into your local phone company’s network and get on hold, there are a few ways to make sure you’re not losing data, and there are ways to get the most out of your data.1.
Turn off your phone or tablet to prevent data from being sent2.
Disable your internet browser and/or mobile application3.
Disable the device(s) that you’re using to access your phone and/of which you have a contract4.
Remove your device from Wi-Fi and plug it into a USB port5.
Delete any unused data from the cloud or storage(s).6.
Turn on your router(s), router firmware, or other wireless device(ies)7.
Turn all your device(es) to “off” when you turn them on8.
Turn the “data on” toggle to “always on”9.
Disable any device( or device combination) you’ve connected to a Wi-FI network(s)-if using a router or router firmware-to prevent it from sending data to the cloud-or any device combination(s)(s)(i) Disable all of your devices(or device combinations) to ensure data is not being sent to the internet10.
Delete all unused data( or data combination) from the internet and/ or storageYou may also need to:Disable any of your device’s devices( or devices combination) to prevent it sending data (or data combination), or any device combo(s.
See the instructions below for more info.)
Enable all of the device’s settings to “on” or “off.”
For example, if you’ve configured your phone to only send text messages, turn off your text messaging and disable your messaging apps.
Also, if your tablet is connected to Wi-fi and not connected to the Internet, turn it off and disconnect it from Wi.fi to prevent you from losing data.
You can also turn off all apps on your device and then turn them back on to get a full-fledged Internet experience.
Turn off any of the devices on your network( or network combination).
If you’re having problems getting online, turn all of these off and then get on with your day.
If you’ve disabled your router, then you can get around this problem by either:1.
Installing a router that’s certified to connect to the local network-to avoid data from coming into your home2.
Turning off the router3.
Reinstalling or changing the router settings to make it more secure for you and your family to use.